Identifix: Direct-Hit repair information for shops and DIY mechanics

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Identifix, a Solera company, makes software for auto repair. Its best-known product is Direct-Hit, a repair information database built around more than 3 million fixes that technicians have submitted and confirmed, plus test procedures written by ASE Master-certified specialists. Identifix says it has been supplying auto repair solutions since 1987.

It mainly suits independent repair shops that want to diagnose problems faster, but there's also a low-cost DIY plan for hobbyists working on their own car. Shops can add shop management, marketing and training tools from the same company, and buy them as bundles.

What's worth a look

These six products and pages cover the main Identifix range, from single-car DIY access to full shop software.

Direct-Hit Auto Repair InformationOver 3 million confirmed fixes, on PC or mobileView at Identifix Direct-Hit ProfessionalMain shop plan, now with Direct-Hit Mobile includedView at Identifix Direct-Hit DIYPro repair info for one vehicle, for hobbyistsView at Identifix Identifix Direct-Hit Mobile AppRepair info on a phone or tablet at the vehicleView at Identifix Identifix Product BundlesCombine repair, training and shop toolsView at Identifix ShopCentral Shop ManagementCloud-based repair orders, jobs and inventoryView at Identifix

Direct-Hit Professional is the main shop plan. It gives technicians more than half a million test procedures and over 6 million repair documents, and every Professional subscription now includes the Direct-Hit Mobile app, so techs can look up a fix on a phone or tablet at the vehicle. Identifix also says you can bundle it with Shop Manager and ask about special pricing.

For home mechanics, Direct-Hit DIY covers one specific vehicle. You can search confirmed fixes by vehicle, symptom or OBD II code, then get the OE service manuals, removal and replacement procedures, TSBs and trouble codes you need to finish the job.

Current offers

• Direct-Hit Professional is $219 a month for the first 2 months on monthly billing, then $239 a month. Annual billing works out at $209.30 a month ($2,511.60 a year).
• Direct-Hit Master has a similar introductory rate: $278 a month for the first 2 months, then $298 a month on monthly billing, or $278 a month billed annually ($3,336 a year).
• Direct-Hit DIY is $29.99 a month, or $22.49 a month billed annually ($269.89 a year).

You'll find all three plans on the Identifix online store. Monthly plans can be cancelled at any time.

How to save more

• Compare monthly and annual billing. For a DIY user, paying yearly brings the monthly cost down from $29.99 to $22.49. For Professional, annual billing is cheaper than the standard monthly rate once the 2-month intro price ends.
• Pick the right tier. If you only work on one car of your own, DIY is a fraction of the cost of the shop plans. Professional or Master only makes sense if you're repairing customers' vehicles.
• Ask about bundles. Shops that also need management software, training or marketing tools can bundle Identifix products, and the Professional page specifically mentions special pricing when you pair it with Shop Manager.

Products, prices and offers checked on the store's own website on 4 Nov 2026. Prices and stock can change.

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