Refunds, returns, shipping and defective products: what the law says and how to use it.
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The FTC's 2024 click-to-cancel rule is gone and its replacement is only at the question stage. But federal law, state rules and the Amazon Prime settlement still help. Here's where things stand.
Mike Dodd
A manufacturer usually can't cancel your warranty just because you used an independent repair shop or another brand's parts. Texas's right-to-repair law took effect on September 1, 2026. Here's what it all means.
Mike Dodd
Federal law says gift card money must last at least five years and limits fees. But draining scams can empty a card before it's even used. Here's what to know before you buy.
Mike Dodd
The Fair Credit Billing Act lets you dispute charges for things that never came or weren't as promised. Here's how the 60-day clock works, and why debit cards and buy now, pay later are different.
Mike Dodd
USPS says ship by December 17 for Christmas. If an online store misses its own shipping promise, a federal rule says it must tell you and offer a refund. Here's how it works.
Mike Dodd
Amazon, Walmart and Target have set their 2026 holiday return windows. Here are the dates, the exceptions, and what the law does and doesn't promise when a gift just isn't right.
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