SmartSuite: one work platform for projects, IT, compliance and more

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SmartSuite is a work management platform that lets teams run their processes in one connected system instead of a pile of spreadsheets and separate apps. It covers project and portfolio management, governance, risk and compliance (GRC), IT service delivery and business operations, and SmartSuite says more than 2,000 organizations use it.

It suits teams that have outgrown basic task tools and want structured workflows, automations and reporting without building custom software. Smaller teams can start on the Team plan, while larger organizations can move up to Enterprise or the per-solution Signature plan.

What's worth a look

SmartSuite packages its platform into ready-made solutions for different departments. These six are a good place to start.

Project ManagementPlan tasks, timelines and risks in shared workspacesView at SmartSuite IT Service ManagementService desk, incidents and changes with SLA trackingView at SmartSuite Compliance ManagementFrameworks, controls, evidence and policies in one placeView at SmartSuite Marketing OperationsCampaigns, content and analytics for marketing teamsView at SmartSuite HR & People OperationsHiring, onboarding and performance workflowsView at SmartSuite Sales OperationsCRM, quoting, proposals and account planningView at SmartSuite

Project Management is the most familiar starting point. It keeps scope, tasks, timelines, risks and status updates in shared workspaces with flexible views and real-time reporting. If you run an IT team, IT Service Management handles service desk, incident, problem and change workflows, with automated routing and approvals and SLA monitoring.

Compliance teams can use Compliance Management to keep frameworks, controls, evidence, testing and policies together so they're ready for an audit. Sales teams get CRM, quoting, proposals and account planning in Sales Operations, with a live view of the pipeline.

Whichever solution you pick, every plan includes SmartSuite AI and unlimited solutions. There are also more than 200 workflow templates to get you started.

Current offers

• SmartSuite's free trial gives you 14 days of the Professional plan with no credit card required. You can invite teammates, and SmartSuite says there's no auto-charge when the trial ends.
• The Team plan is $15 per seat a month billed annually, or $20 billed monthly, with a minimum of 3 billable users. Professional is $32 per seat a month billed annually, or $36 billed monthly, with a minimum of 5.
• Enterprise has custom pricing, and Signature plans are priced per solution rather than per user.

How to save more

• Only pay for editors. SmartSuite charges for users with edit permissions. Read-only users, commenters and people submitting forms are free, so you don't need a seat for everyone who views your work.
• Pay annually once you're committed. Annual billing brings Team down from $20 to $15 per seat a month, and Professional from $36 to $32. You can still change plans or add and remove users at any time.
• Check the limits before you choose a tier. Team includes 5,000 records per solution and 50GB of storage, while Professional raises that to 100,000 records and 100GB and adds folders, Gmail and Outlook integrations and advanced permissions.

Products, prices and offers checked on the store's own website on 4 Nov 2026. Prices and stock can change.

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