VirtualPBX: a $15 business phone plan, AI receptionist and team texting

Shopping at VirtualPBX? See all current VirtualPBX promo codes and deals, checked regularly.

VirtualPBX is a cloud business phone provider that has been around since the late 1990s, when it started out in San Francisco. Instead of a phone system bolted to the office wall, you get business numbers, call menus and voicemail that run over the internet, so your team can take calls on a desk phone, a laptop or their own cell phone. It suits small and growing businesses that want a proper phone setup without contracts, remote and hybrid teams, and anyone who wants to keep a personal number private while taking work calls on the same device.

Pricing is refreshingly short. There's one main phone plan, Smarter Voice, at $15 per user per month with no contract, and two optional extras: an AI receptionist and a shared texting and webchat inbox. Taxes and fees are added at checkout.

What's worth a look

Here are six parts of VirtualPBX to know about, from the core phone plan to the add-ons.

Smarter VoiceBusiness phone plan with numbers, voicemail and IVR$15/user per monthView at VirtualPBX AI VoiceAI receptionist, includes phone service for 5 users$99/monthView at VirtualPBX VirtualTextShared inbox for business SMS, MMS and webchatFrom $99/monthView at VirtualPBX Phone NumbersLocal, toll-free, vanity and international numbersView at VirtualPBX VirtualPBX Phone appsMobile, desktop and web phone appsIncluded with plansView at VirtualPBX Programmable IVRRoute calls by keypress, area code, day or timeView at VirtualPBX

Most businesses will start with Smarter Voice. Each user gets a local number, unlimited local minutes across the USA, Canada and Mexico, voicemail with transcriptions, call recording, ring groups and up to 10 auto attendants. You can keep your existing numbers, and the plan works with softphones, the web phone and desk phones, plus CRM, Zapier and webhook integrations if you want calls logged automatically.

If calls come in when nobody can pick up, AI Voice is the add-on to look at. It's a flat $99 a month per AI receptionist, includes Smarter Voice for up to five people, and answers after hours, at weekends or when staff are busy, passing callers to a human when needed. Instead of a bare voicemail, you get a message with the details of what the caller wanted.

For text and chat, VirtualText puts SMS, MMS and website chat into one shared team inbox. Connect is $99 a month for up to three users, Engage is $299 for up to 10 users and adds voice, and Workspace is $499 for up to 20 users.

Current offers

• Smarter Voice comes with a 14-day free trial, so you can set up your numbers and call flows before paying.
• All plans carry a 14-day money-back guarantee, and there are no contracts or setup fees.
• AI Voice starts with 30 days free and no commitment.
• Every VirtualText plan starts with 14 days free. Note that the webchat trial converts to the $99 a month Chat plan when it ends unless you change or cancel.

How to save more

• Count your users carefully. Smarter Voice is priced per user, but AI Voice already includes phone service for up to five people, so a small team that wants the AI receptionist may not need separate Smarter Voice seats.
• Use the trial to port your existing numbers and build your call menus, then only add paid extras such as Advanced Reporting ($50 a month) once you know you'll use them.
• Put the VirtualPBX app on staff phones and laptops rather than buying desk phones for everyone: the apps are included with the plan.

Products, prices and offers checked on the store's own website on 4 Nov 2026. Prices and stock can change.

Ad: affiliate links. If you buy through links in this article we may earn a commission, at no cost to you. VirtualPBX didn't pay for this article or check it before we published it. How we make money.